Zenan "Alan" Chen
Assistant Professor @ UTD, JSOM
Ph.D. @ UMN, CSOM
Our comprehension of techologies often falls behind their adoption. I study design and use of technologies to fully harness their benefits.
CV
Talks
Upcoming
Jun 23, 2026
Lost in Thoughts: Revealing AI Reasoning Increases Trust but Crowds Out Unique Human Knowledge
Symposium on Statistical Challenges in Electronic Commerce Research (SCECR)
Tokyo, Japan
Working projects
2025 - Present
Lost in Thoughts: Revealing AI Reasoning Increases Trust but Crowds Out Unique Human Knowledge
Should you reveal AI reasoning to human collaborators?
with Ruijiang Gao and Yingzhi Liang
2020 - 2025
Platform Functionality, First-party Content, and Revenue-sharing Strategies
How does the platform's provision of productivity-enhancing tools to developers affect its revenue-sharing strategies?
with Soumya Sen
Recent publications
2026
Less Is Not Always More: The Impact of Social Media Block Intensity and Immediacy on Work Time
How social media block intensity and implementation timing shape work time.
with Jason Chan
Information Systems ResearchBest Paper in General IS Track @ ICIS 2022
Best Conference Paper Nominee @ ICIS 2022
Best Student Paper ($1000) @ WITS 2022
2024
Large Language Model in Creative Work
The Role of Collaboration Modality and Expertise
with Jason Chan
Management ScienceBest Student Paper Runner-up @ CIST 2023
Innovative Method Award @ this IS research 2024
Media coverage: Forbesthis IS researchThe Economist
Recent blog posts
Apr 12, 2023
Use ChatGPT Anywhere on your MacSep 28, 2021
My Take on NFTs
